Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and NRZ Home Services, LLC ("Company," "we," "us," or "our"), a Texas limited liability company located at 175 Alabama Ave, Lakehills, TX 78063. By requesting, scheduling, or receiving services from us, or by using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.

2. Services

NRZ Home Services, LLC provides residential handyman, landscaping, pressure washing, roof repair, and painting services in San Antonio and surrounding areas of Texas. The scope of work for any engagement will be described in a written estimate or work order provided to you prior to the commencement of services. We reserve the right to decline or discontinue any service at our sole discretion.

Not all services are available in all areas, according to local rules and regulations.

3. Estimates and Quotes

All quotes and estimates provided by NRZ Home Services, LLC are valid for 30 days from the date of issuance unless otherwise stated. Estimates are based on information available at the time and may be subject to adjustment upon inspection of the work site. Any additional work discovered during a project that was not included in the original estimate will require written authorization before proceeding.

4. Payment Terms

• Payment is due upon completion of services unless otherwise agreed in writing.
• For larger projects, we may require a deposit of up to 50% prior to commencement of work.
• We accept cash, check, and major credit cards. A convenience fee may apply to credit card payments.
• Invoices not paid within 30 days of the due date may accrue interest at the maximum rate permitted by Texas law.
• In the event of non-payment, you agree to pay all reasonable collection costs, including attorney's fees, as permitted by Texas law.

5. Client Responsibilities

You agree to:

• That you are the legal owner or authorized representative of the owner of the property and have the legal authority to authorize us and/or our agents to implement the requested work on the property.
• Provide accurate and complete information about the project and property.
• Ensure safe access to the work area, including securing pets and clearing obstacles.
• Notify us of any known hazards, including utilities, buried lines, or structural concerns.
• Obtain any required permits unless otherwise agreed in writing. (We will advise if a permit is typically required.)
• Be present or authorize an agent to be present during an initial walkthrough and project completion, if requested.

6. Cancellation and Rescheduling

We understand that schedules change. We ask for at least 24 hours' notice to cancel or reschedule an appointment. Repeated cancellations without adequate notice may result in a cancellation fee or refusal of future service. In the event NRZ Home Services, LLC must cancel due to weather, emergency, or other circumstances beyond our control, we will reschedule at the earliest available opportunity at no additional cost to you.

7. Warranty and Workmanship

NRZ Home Services, LLC warrants that all services will be performed in a professional and workmanlike manner. If you are not satisfied with the quality of our work, please notify us within 7 days of project completion, and we will return to address the issue at no additional charge. This warranty does not cover:

• Damage caused by client modifications, misuse, or neglect after project completion.
• Pre-existing conditions or defects in materials supplied by the client.
• Normal wear and tear.
• Issues resulting from permits not obtained at client's direction.

Material warranties, if any, are subject to the manufacturer's terms and conditions.

8. Limitation of Liability

To the fullest extent permitted by Texas law, NRZ Home Services, LLC's total liability for any claim arising from or related to our services shall not exceed the total amount paid by you for the specific services giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, loss of use, or loss of profits, even if we have been advised of the possibility of such damages.

9. Property Damage

We take great care with your property. If damage is caused by our negligence in the course of providing services, we will work with you in good faith to repair or compensate for the damage. You must report any damage within 48 hours of project completion. We are not responsible for pre-existing damage or damage resulting from client-directed actions.

10. Independent Contractor

NRZ Home Services, LLC operates as an independent contractor and not as an employee, agent, or partner of the client. Nothing in these Terms shall create an employment relationship between the parties.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved in the courts of the County of Bandera, Texas, and both parties consent to the personal jurisdiction of such courts. The parties agree to attempt to resolve any dispute through good-faith negotiation before initiating formal legal proceedings.

12. Entire Agreement

These Terms, together with any written estimate or work order, constitute the entire agreement between you and NRZ Home Services, LLC regarding the subject matter hereof and supersede all prior negotiations, representations, or agreements. Any amendments must be in writing and signed by both parties.

13. Contact Information

For questions about these Terms and Conditions, please contact us: